Bill Of Rights

All passengers using Fast Deer transportation services, including sedans, SUVs, sprinters, mini-coaches, and motorcoaches, are entitled to the following standards:

1. Licensed and Certified Operation: Proof that our chauffeurs hold proper commercial licensing and certifications as required by California, local, and federal regulations.
2. Safe and Professional Service: A courteous chauffeur who follows all traffic laws, with current commercial vehicle insurance coverage available for your review.
3. Vehicle Safety Standards: Assurance that your vehicle has undergone regular maintenance inspections and meets all safety and mechanical requirements.
4. Vetted Chauffeurs: A fully-trained chauffeur who has completed comprehensive background checks and pre-employment drug screening.
5. Direct Communication: Ready access to Fast Deer via phone at 888-FST-DEER, email at info@fastdeerbus.com, or in person to address any concerns or feedback before, during, or after your ride.
6. Transparent Pricing: A clear quoted rate for your trip and a final charge that matches the agreed-upon amount (except when trip itinerary or duration changes occur).
7. Climate Control: Air conditioning or heating available upon request to ensure your comfort throughout the journey.
8. Safety Equipment: Access to fully functioning seat belts for all passengers in every vehicle.