Duty of Care

In accordance with our Duty of Care, Fast Deer maintains the following standards for all ground transportation services and chauffeurs operating sedans, SUVs, sprinters, mini-coaches, and motorcoaches:

Chauffeur Standards

All Fast Deer chauffeurs are properly screened, licensed, and trained through:

1. Background Verification: Criminal background and security checks conducted by certified agents to ensure passenger safety.
2. Drug Testing Protocol: Pre-employment drug screening and participation in random testing programs as required by USDOT regulations.
3. Professional Training: Comprehensive training program covering chauffeur duties, customer service excellence, safety procedures, and defensive driving skills.
4. Medical Certification: Certified medical examinations as required by California, local, and federal regulations to ensure fitness for duty.
5. Ongoing Oversight: Proper supervision, retraining opportunities, and disciplinary measures when appropriate to maintain service standards.

Vehicle Standards

All Fast Deer vehicles are properly licensed, safe, and commercially insured through:

1. Commercial Insurance: Liability coverage meeting or exceeding requirements set by California, local, and federal regulations.
2. Licensing Compliance: Proper operating permits and commercial licensing for all vehicle types in our fleet.
3. Safety Inspections: Regular motor vehicle inspections as required by California, local, and federal regulations to ensure mechanical soundness.

Our Commitment

Fast Deer acknowledges that passengers can reasonably expect the level of care outlined in our Passenger Bill of Rights. We maintain these standards across all services, from individual airport transfers to large-scale convention transportation, ensuring consistent safety and professionalism throughout every journey.